Are there senior citizen and student rates?

Numerous performances have a special rate for seniors / students and groups.  Senior rates are for patrons 60 years of age and older and student rates are for youth ages 18 and under. Group rates are also available for groups of 15 or more.

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1. My transaction was cancelled mid-sale. Did it go through?
2. Are there senior citizen and student rates?
3. I accidentally bought tickets to the wrong show. May I exchange them?
4. I haven’t received my e-tickets. What should I do?
5. I asked for my tickets to be mailed to me. How long will it take?
6. I want to bring my child to the performance. Can they just sit on my lap, or do I need to purchase a ticket for them?